# Selected work – Seemant Shekhar

Three stories that show how I work, and three more below. Each opens with the result.

## Featured

### [Every call, with the whole story](https://www.seemant.design/work/every-call-with-the-whole-story)

Heaps. A redesign of the tool Care Coaches use for about 100 patient follow-up calls a day.

Result: More patients reached each day. Tags: Healthcare ops, Research, Workflow, Shipped.

### [From Excel to applause](https://www.seemant.design/work/from-excel-to-applause)

Heaps. A feedback dashboard that replaced a daily Excel email between call auditors, team leads and callers.

Result: 20–30 min a day back for every auditor. Tags: Healthcare ops, Dashboards, User research, Shipped 2026.

### [Try first, connect later](https://www.seemant.design/work/try-first-connect-later)

Qubriux. Merchants explore the product with sample data while their store syncs, instead of waiting on a loader.

Result: +25% merchants active after 30 days. Tags: Onboarding, Activation, B2B SaaS, Shopify.

## More work

- [Fix the system, not the designers](https://www.seemant.design/work/fix-the-system-not-the-designers) – Heaps, Design system
- [One platform, built from zero](https://www.seemant.design/work/one-platform-built-from-zero) – Qubriux, 0 → 1
- [Skip the line](https://www.seemant.design/work/skip-the-line) – Qffer, App Store